Refunds, Returns & Exchanges

 

 

LAST UPDATED: June 10, 2021

 

REFUNDS

We will gladly accept eligible returns for a STORE CREDIT. No credit card refunds will be issued. You are welcome to return any product within 14 days of receipt.

 

We recommend  if you are returning any product over $50, using a trackable shipping service or purchasing shipping insurance and retaining proof of shipping.

 

Products should be returned by mail to:

 

Kaja Couture,

P.O. Box 594,

Drexel Hill,

PA 19026, USA

 

You will be responsible for paying your own shipping costs for returning your product except if your return is due to manufacture defect.

 

RETURNS
Our return policy is 14 Days. Unfortunately, we can’t offer you an exchange after this period. Please take care with unpacking and repacking. To be eligible for returns products must be in their original packaging, with all tags on and not worn. Every product shipped is inspected by us to ensure quality control. Please use care when trying on the garment for fit. Body creams, heavy perfume and jewelry can cause the garment to become soiled or damaged and therefore cannot be returned.

 

All sale or promotional products are final and cannot be returned.
 

Shipping and handling fees are not refundable.
 

EXCHANGES
We only exchange products if they are defective or damaged. If you need to exchange a product, please contact us by e-mail at: info@kajacouture.com.

Products should be returned by mail to:

 

Kaja Couture,

P.O. Box 594,

Drexel Hill,

PA 19026, USA

 

This policy applies to all products offered by Kaja Couture unless otherwise noted.

 

If you believe your goods are faulty in any way, please contact us as soon as possible by email at: info@kajacouture.com.

 

CONTACT US

This website is owned and operated by Kaja Couture. 

 

For more information about Refunds, Returns & Exchanges, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: info@kajacouture.com.